64ph Privacy Policy

64ph is committed to protecting the privacy and personal data of all players who use the 64ph online casino platform. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

This policy describes how 64ph collects, processes, stores, shares, and protects personal data in connection with the operation of the 64ph platform. It also describes the rights available to you as a data subject under Philippine law and how you may exercise those rights.

By registering for a 64ph account, accessing the platform, or otherwise providing your personal data to 64ph, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, you must not use the 64ph platform.

This Privacy Policy should be read together with the 64ph Terms & Conditions, which govern your use of the platform more broadly.

64ph collects personal data from you directly when you register, use the platform, or contact our support team, as well as automatically through your use of the platform. The categories of personal data we collect include:

64ph does not collect sensitive personal information as defined under the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming purposes, in which case your explicit consent will be obtained.

64ph processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 64ph account, including verifying your identity and age (21+ requirement) in accordance with PAGCOR regulations;
• Service Delivery: To provide access to games, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and deliver customer support;
• Regulatory Compliance: To fulfil our obligations under Philippine law, including Anti-Money Laundering Act (AMLA) reporting, PAGCOR licensing requirements, and NPC data protection obligations;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and apply deposit limits and other responsible gaming tools;
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats;
• Platform Improvement: To analyse usage patterns and technical performance data to improve the 64ph platform experience;
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates) and, where you have opted in, promotional communications about 64ph offers.

64ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

Under the Data Privacy Act of 2012, 64ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 64ph — specifically, to operate your account, process transactions, and deliver gaming services;
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AMLA, PAGCOR regulations, and NPC directives;
• Legitimate Interests: Processing is necessary for 64ph's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests;
• Consent: For processing activities not covered by the above bases — such as sending promotional communications or processing sensitive personal information — 64ph will obtain your explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

64ph may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, for the purpose of processing deposits and withdrawals;
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers engaged to verify your identity and age in compliance with PAGCOR requirements;
• Technology Service Providers: Cloud hosting, platform infrastructure, and security service providers who process data on 64ph's behalf under strict data processing agreements;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory directive;
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required pursuant to a valid legal order or where 64ph reasonably believes disclosure is necessary to prevent or investigate criminal activity.

All third-party service providers engaged by 64ph are contractually required to process personal data only in accordance with 64ph's instructions and to implement appropriate technical and organisational security measures.

64ph uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the platform. The cookies used by 64ph fall into the following categories:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impairing platform functionality;
• Performance Cookies: Used to collect anonymised data about how players use the platform — such as which games are most popular and where technical errors occur — to help 64ph improve the platform experience;
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming limits, so you do not need to re-enter them on each visit.

64ph does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural tracking technologies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may prevent you from accessing certain platform features.

64ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 64ph servers;
• AES-256 encryption for sensitive data stored at rest, including financial data and identity documents;
• Multi-factor authentication options for player accounts;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Role-based access controls ensuring that 64ph staff can only access personal data necessary for their specific job functions;
• Comprehensive audit logging of all access to personal data by 64ph personnel;
• Incident response procedures aligned with NPC breach notification requirements.

While 64ph takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 64ph immediately if you suspect any unauthorised access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 64ph will notify the NPC within 72 hours of becoming aware of the breach and will notify affected players without undue delay.

64ph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:

Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data under the Data Privacy Act.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 64ph:

To exercise any of the above rights, please contact the 64ph Data Protection Officer using the contact details provided in Section 12. 64ph will respond to all data subject requests within 15 business days of receipt. In complex cases, this period may be extended by a further 15 business days, with notice provided to you.

Please note that certain rights are subject to limitations under Philippine law — for example, the right to erasure does not apply where 64ph is required to retain data to comply with AMLA or PAGCOR obligations.

64ph implements age verification procedures during the registration process to prevent minors from accessing the platform. If 64ph becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that your child has provided personal data to 64ph, please contact us immediately using the details in Section 12 so that we can take appropriate action.

64ph reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, 64ph will notify registered players via email or a prominent notice on the platform at least 14 days before the changes take effect.

The "Last Updated" date at the top of this policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how 64ph protects your personal data.

Your continued use of the 64ph platform following notification of changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you must stop using the platform and may request account closure by contacting our support team.

64ph has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012 and NPC regulations. The DPO is responsible for overseeing 64ph's data protection compliance and serves as the primary point of contact for data subject rights requests and privacy-related enquiries.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to raise a privacy-related complaint, please contact the 64ph DPO:

If you are not satisfied with 64ph's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012.